PLAYMOBIL Info

A range of Direct Service products available to order by telephone

Parts replacement service, in the unlikely event that you should lose or break any part of your toy

Order queries and returns should you need to check the status of your order or would like to return an unwanted item

Technical support

Replacement Instruction Manuals

Product expertise across products past and present

General enquiries if you require further information about our range or services

Catalogue ordering

Help with finding local Stores/Stockists

Registration for the Birthday Club


For help with any of the above, please phone our Customer Service department on:
01268 490184
Open Monday to Friday 9am to 5pm
excluding Bank Holidays
01268 490184
Open Monday to Friday 9am to 5pm
excluding Bank Holidays


Register your details to receive the PLAYMOBIL Online Newsletter
If you would like to receive regular sale updates and details of competitions,
new products and promotions, please e-mail us at Service_UK@Playmobil.de
or alternatively contact the Customer Service Department on 01268 490184.
If you would like to receive regular sale updates and details of competitions,
new products and promotions, please e-mail us at Service_UK@Playmobil.de
or alternatively contact the Customer Service Department on 01268 490184.
When getting in contact, please include your full name, postal address, e-mail address and confirmation that you would
like to be added to the mailing list.
Playmobil (UK) Ltd., 6 Argent Court, Sylvan Way,
Southfields Business Park, Basildon, Essex, SS15 6TH


